Plan Your Move and Storage Without Last-Minute Surprises

A clear inventory and realistic schedule make a move easier to coordinate. Use this guide when discussing local, long-distance or storage services with Frank & Sons Moving and Storage.

Build the inventory first

List the rooms, large furniture, boxes and items needing special handling. Include stairs, elevators, long carries, gated access and parking restrictions at both addresses. Tell the mover about items in garages, attics or storage units so the estimate reflects the full job.

Compare the written scope

Ask what the estimate includes and how changes are priced. Clarify packing, materials, disassembly, delivery windows, storage, deposits and cancellation terms. For an interstate move, verify the carrier’s federal registration and understand whether a broker or the carrier is arranging the work.

Plan for a gap between homes

If closing or construction dates may move, discuss storage duration, access, climate control and redelivery charges. Ask how belongings are inventoried and what protection applies during transit and storage. Keep identity documents, medication, keys and essential daily items with you.

Confirm the final details

Reconfirm addresses, dates, building rules and contact numbers. Photograph valuable belongings and note existing damage. Review the inventory and delivery paperwork before signing, and ask how to report loss or damage.

Your appointment checklist

• Complete inventory and access details
• Written estimate and payment terms
• Packing, storage and delivery scope
• Valuation options and claims process